Privacy policy
1. Data controller
The controller is LA Perla SAKI, Sabina Fejzić s.p., Vodenska cesta 45, 1420 Trbovlje, company registration number (matična številka) 7301405000, Tax number (Davčna številka) 34476504. Contact: laperlacistilniservis@gmail.com, phone 070 134 772.
2. What data we process
When you send an enquiry through the form, we process the data you enter: your full name, phone number, email address (if you enter one), the service you choose and your message. If you call or write to us, we process the data you give us.
3. Purpose and legal basis
We use the data only to reply to your enquiry and to prepare a quote. The legal basis is your consent (Article 6(1)(a) of the General Data Protection Regulation) and steps taken at your request before entering into a contract (Article 6(1)(b)).
4. How long we keep the data
The website itself stores no personal data and has no database. Once the enquiry form is live, submissions (name, phone, email, message and chosen service) will be sent by email via the form provider to laperlacistilniservis@gmail.com and used only to reply and prepare a quote. We delete these emails at the latest 12 months after receipt, unless we enter into a contract; then the statutory retention periods apply.
5. Who else processes the data
The website itself does not store your data. Once the enquiry form is live, submissions will be processed by the form provider Web3Forms, operated by Web3Creative (Kerala, India), as our processor; its infrastructure includes AWS (USA, US-East). According to its privacy policy (https://web3forms.com/privacy (opens in a new tab), updated 13 July 2026) and data processing agreement (https://web3forms.com/dpa (opens in a new tab)), it keeps form submission data for a maximum of three years and then deletes it automatically, unless a shorter period applies or it is deleted earlier. Its FAQ page says that it does not store submissions; we rely on the privacy policy and the data processing agreement. This is a transfer outside the EU (operator in India, infrastructure in the USA) under the Standard Contractual Clauses in its data processing agreement, not under the EU-US Data Privacy Framework.
The website is hosted on Cloudflare Pages (Cloudflare, Inc., USA), which processes IP addresses and technical logs to deliver and secure the site. The transfer to the USA is based on the EU-US Data Privacy Framework (Cloudflare, Inc. listed as active on 11 November 2026: https://www.dataprivacyframework.gov/participant/5666/ (opens in a new tab)) and/or Standard Contractual Clauses.
Enquiries arrive in our Gmail mailbox (laperlacistilniservis@gmail.com; Google LLC, USA). The transfer to the USA is based on the EU-US Data Privacy Framework (Google LLC listed as active on 11 November 2026: https://www.dataprivacyframework.gov/participant/5780 (opens in a new tab)) and/or Standard Contractual Clauses.
We do not sell the data or pass it on to others for marketing.
6. Cookies and analytics
This website does not use cookies and does not use any tracking or visitor analytics tools.
7. Your rights
You have the right to access your data and to have it corrected, erased or restricted, the right to data portability and the right to object. You can withdraw your consent at any time; this does not affect processing before the withdrawal. To exercise your rights, write to laperlacistilniservis@gmail.com. You can lodge a complaint with the Information Commissioner of the Republic of Slovenia (www.ip-rs.si).
8. Changes
We may update this privacy policy. The version published on this page applies. Last updated: 11 November 2026.